customer service

Our highly trained staff of customer service professionals is available to assist you with any of your questions and concerns. Our staff continuously provides the highest caliber customer support for all of our sales professionals and merchant clients.

We realize that all questions, whether big or small, are important and urgent to you - After all, it's your business that we are talking about. Rest assured that when you do business with us, someone will be available to help you every step of the way.

Our customers come first. Fast and reliable service assures our merchants we are committed to a long-term relationship. The following numbers and e-mail are available to assist you with any questions or needs. Please allow 1 business day for a response to e-mail requests.

For Customer Service:
Toll-free: 866-866-5520
support@payQuake.com
Fax: 312-640-2935

For Sales, Installation:
Toll-free: 866-866-5520
sales@payquake.com
Fax: 312-640-0294

For Partner Relations:
312-893-6707
partners@payquake.com
Fax: 312-640-0294

Voice Authorizations:
MasterCard/Visa 1-877-477-0353
American Express 1-800-528-2121
Discover 1-800-347-2000
Diners Club 1-800-525-7376
JCB 1-212-332-8120

payQuake Operations Center
737 North Michigan Avenue
Suite 2020
Chicago, IL 60611
United States